etherFAX DirectFax Accelerates Business-Critical Communications During the COVID-19 Pandemic

Healthcare Dive

etherFAX today announced that its DirectFax™ solution is helping government and healthcare organizations manage the high volume of business-critical data being processed as a result of the coronavirus (COVID-19) pandemic. etherFAX’s cloud-based secure document delivery platform manages peak overflow fax operations and eliminates busy signals associated with traditional telephony infrastructure, enabling business continuity for organizations such as statewide unemployment offices and hospitals across the country.

“The coronavirus pandemic has exposed the fragility of traditional telephony infrastructure,” said Paul Banco, CEO and Co-Founder of etherFAX. “Limited PSTN-based fax numbers and systems simply cannot handle the increased number of documents being transmitted each day, such as patient information, test results, medical treatments, and unemployment benefits, creating more chaos during a highly stressful time.”

The etherFAX Secure Exchange Network (SEN) is the world's largest fax network, leveraging hybrid cloud technology to provide...

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