Zoom Settles with NY AG Over COVID-19-Related Privacy, Security Issues


Jessica Davis

Zoom settled with New York Attorney General Letitia James on May 7, following a state-led investigation into the videoconferencing platform. James launched an investigation after a number of privacy and security failings were brought to light by the spike in Zoom participants amid the COVID-19 pandemic.

“Our lives have inexorably changed over the past two months, and while Zoom has provided an invaluable service, it unacceptably did so without critical security protections,” James, said in a statement. “As the coronavirus continues to spread across New York State and this nation and we come more accustomed to our new normal, my office will continue to do everything in its power to help our state’s residents and give them every tool to continue living their lives.”

In January, Zoom averaged about 10 million daily meeting participants, which skyrocketed 2,000 percent to approximately 200 million daily participants after the national emergency declaration and use of the platform was offered for free or reduced cost to schools, healthcare, and others in need.

For healthcare, the Office for Civil Rights listed the Zoom platform as...

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