What We Can Learn From Healthcare IT’s Response To COVID-19


Aashima Gupta

Since the start of the pandemic, widespread process change and technological adoption emerged across healthcare and were put to work almost overnight. These use cases for digital transformation serve as a model for what all industries can achieve—not just in a moment of global crisis, but on a day-to-day basis.

Few aspects of the healthcare industry have gone untouched in recent months as the COVID-19 pandemic swept the globe.

The way front-line doctors and nurses cared for sick patients had to evolve in a matter of days, as did methods for connecting patients to a doctor—even if they could not visit a hospital. People in quarantine also needed new tools to connect with their loved ones. And how researchers...

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