The Data Privacy Loophole Federal Agencies Are Still Missing
he eyes of the general public are firmly trained on data privacy issues. From fears over the security of the social media giants right through to daily call center interactions, data privacy — or lack thereof — is the defining vulnerability that hangs over many federal agencies as they look for ways to secure customers' data. While customers have grown accustomed to seeing headlines about the latest social media or corporate data breach, sensitive and personal information contained within federal government agency databases may be the most vulnerable.
Privacy regulations, largely on the state level, have been focused on preventing future data breaches, limiting how...