Telehealth App Breach Spotlights Privacy, Security Risks

Marianne Kolbasuk McGee

Glitch Briefly Allowed Potential Access to Patient Consultation Recordings

A software error that briefly allowed a few individuals to potentially access other patients' telehealth appointment recordings serves as a reminder of the possible security and privacy risks involving telemedicine applications, especially as the use of the technology soars during the COVID-19 pandemic.

The glitch in a video appointment teleheath application from U.K-based software provider Babylon was reportedly discovered by a user on Tuesday, according to media outlet BBC.

When the individual used the app to check a prescription, he noticed...

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