Salesforce Uses AWS for Document Automation in Healthcare Cloud

HIT Infrastructure

Samantha McGrail

Salesforce recently announced that it will leverage Amazon Web Services (AWS) for machine learning document automation in its healthcare cloud offering.

The new technology for healthcare and life sciences organization will increase digitization in management processes and minimize administrative burdens, reduce potential costly errors, and improve the overall patient experience, the company said.

The technology product, called Intelligent Document Automation (IDA), is designed for use with another new Salesforce tool called the Intelligence Form Reader, powered by Amazon Textract.

The Intelligence Form Reader taps into optical character recognition (OCR) to help...

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