Maintaining the SOC in the age of limited resources

Help Net Security

Joshua Douglas

With COVID-19, a variety of new cyber risks have made their way into organizations as a result of remote working and increasingly sophisticated, opportunistic threats. As such, efficiency in the security operations center (SOC) is more critical than ever, as organizations have to deal with limited SOC resources.

Limited SOC resources
The SOC is a centralized team of analysts, engineers, and incident managers who are responsible for detecting, analyzing, and responding to incidents and keeping security operations tight and resilient – even when security strategy fails. During the first 100 days of COVID-19, there was a 33.5 percent rise in malicious activity, putting increased pressure on these teams. Rapidly changing attack methods make keeping up an immense challenge.

With all of this in mind, it’s easy for the SOC to become overwhelmed and overworked. To avoid this and protect the business, it’s important to keep morale high, production efficient and automation reliance balanced on need. Read on to explore the do’s and don’ts of maintaining SOC operations throughout the pandemic.

Do: Prevent burnout before it’s too late

The SOC requires a high level of technical expertise and, because of that...

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