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How Yahoo Built a Culture of Cybersecurity

Harvard Business Review

Dr. Keri Pearlson, Sean Sposito, Masha Arbisman, and Josh A. Schwartz


Yahoo studied employee responses to simulations to better understand how to make them take cybersecurity seriously. To make meaningful change, managers should take three key steps. First, they must identify critical employee behaviors. Second, managers must measure behaviors transparently. Finally, managers must use awareness to explain why something is important.

Telling your employees that they should do something isn’t enough to inspire...

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