How Will Telehealth Change After the Pandemic?
Kristi V. Kung
Following previous incremental advancements in telehealth, the COVID-19 pandemic thrust the technology to center stage during a public health emergency.
Virtually overnight, federal and state regulators relaxed regulations spanning multiple agencies that historically hindered the ability of providers to deliver — and for patients to receive — telehealth services. In the wake of these flexibilities, visits have skyrocketed.
We can’t put the genie back in the bottle. Our new normal is likely to involve fewer patient visits in order to support social distancing and increased sanitation, thus sustaining a strong demand for telehealth.
Although changes made during the pandemic are meant to be temporary, seismic shifts are in motion. The regulatory landscape will...