How Vail Health ensures consistent medical device security and firmware patching

Healthcare IT News

Bill Siwicki

Vail Health is a nonprofit community health system with locations in Eagle and Summit counties in Colorado. Vail Health offers a 56-bed hospital, 24/7 emergency care, a helipad, urgent care clinics, cancer care, breast centers, cardiovascular services, surgery, childbirth, physical therapy, internal medicine, endocrinology and more.

THE PROBLEM

The health system was facing a cybersecurity problem: inconsistent medical-device security software and firmware patching.

"Devices and systems were left up to the manufacturers and maintenance vendors to patch and update, and this provided mixed results and unknown risks," said Alex Popov, IT security analyst at Vail Health.

"While we are constantly monitoring network health and completing mechanical preventative maintenance, there was a gap in...

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