At Doxy.me, simplicity is key to security

Healthcare IT News

Kat Jercich

In January and February, telemedicine technology vendor Doxy.me hosted about 250,000 video sessions a month, according to founder Brandon Welch.

By May, Welch said, the service was hosting a million sessions per day.

The upswing of interest in telehealth and virtual care, combined with the federal focus on interoperability, has highlighted the importance across the industry of keeping patient data secure. At Doxy.me, Welch said, much of that patient security is safeguarded through the vendor's service model.

"We don't store patient data," Welch explained to Healthcare IT News. "When patients come, they're anonymous on our system. All we see is providers had a call that lasted 30 to 40 minutes." Patients don't have to...

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